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Certificate of Endorsement in Hospitality (Housekeeping, Food and Beverages)

2023 NEW INTAKE |  CENTEXS Kuching
Objective

This programme is designed to equip trainees with skills in hospitality. The hospitality industry aims to provide customers with positive experience, and those who do it well will reap the benefits of a higher customer retention rate. This industry tries to provide clients with the best service so they can leave with a good memory.

Entry Requirement
  • A Malaysian Citizen;
  • Minimum UPSR;
  • Not less than 18 years of age;
  • Physically and mentally fit.
Course Structure
  • Introduction of Housekeeping
  • Preparation of Housekeeping Duties
  • Guestroom Cleaning
  • Cleaning Public Area
  • Safety, Hygiene and Security At Workplace
  • Basic Introduction to Food Safety and Hygiene
  • Food and beverage personnel attributes, skills and knowledge
  • Preparation Work (Mise En Place)
  • Mise En Place (Basic Setup)
  • Food and Beverage Service Procedures
  • Professional English in Hospitality Industry
Training Duration
Training Duration
2 + 2 months
Certification
Certification
QUALIFI UK
Career Pathway
Career Pathway

Waiter
F&B Supervisor
F&B Server
Bartender
Barista
Restaurant Manager
Outlet Manager
F&B Manager
Operations Manager
Director of F&B
Director of Operations
Room Attendant
Room Maid
Supervisor
Housekeeper
Executive Housekeep

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