To equip non-executive team members with foundational leadership and supervisory skills to effectively support their teams and contribute to workplace productivity and morale.
- Understand the role of leadership at all levels.
- Improve communication, teamwork, and conflict resolution.
- Develop time management and task prioritization skills.
- Foster accountability and a proactive attitude.
- Supervisors and line leaders
- Junior team leads and coordinators
- Technical staff transitioning into leadership roles
- Non-managerial staff with leadership potential
- Employees seeking professional growth
2 Days (16 Hours)
- Leadership vs. management for non-executives
- Qualities of an effective team leader
- Understanding leadership styles
- Verbal and non-verbal communication basics
- Active listening and clear instruction
- Supporting team collaboration and morale
- Time management principles
- Prioritizing workload and setting goals
- Taking ownership of duties and results
- Identifying and analyzing workplace problems
- Creative thinking and solution generation
- Making effective and confident decisions
- Understanding sources of conflict
- Conflict resolution strategies
- Giving and receiving constructive feedback
- Group role-play and case scenarios
- Personal leadership improvement plan
- Written or verbal quiz
- Feedback and certificate presentation
